AUSTIN CASTEEL

Send mail to:
PO Box Coming Soon

Before you send mail, please read over the sections below.

General Info

All letters are opened and read offscreen, then I start the episode by reading the best one. After the letters, I open packages and record my first reactions. If the package includes a letter, I'll usually read a bit of it as well. Then I wrap everything up by showing a list of everyone who sent in mail, even if it wasn't featured. These videos are released every month as "AustinMail"!

Frequently Asked Questions

Q: How does this work?
A: Viewers send me letters and packages. Once a month, I open these on AustinCasteel.

Q: What can we send?
A: People can send written letters, art, stickers, trading cards, video games, books, or movies. If you wish to send me food, please understand that it must be pre-packaged. A special candy bar from your country is fine, but please don't bake me brownies. This keeps me safe, but also makes sure the food won't go bad (mail gets behind sometimes).

Q: I want to send a video game!
A: You are free to send whatever you'd like, but you might want to check out my Collection page. You may have something I am missing! That'd be rad.

Q: Will my letter be read on video?
A: While I read every single letter off-camera, I only show one or two on-camera. If you send a package and include a letter inside, it will be read on video. Regardless of whether you've sent a letter or package, letters we read on video may be shortened at our discretion.

Q: What qualifies as a package?
A: Generally a box or a large mailer, but I reserve the right to qualify or disqualify letters and packages. Don't put letters in giant boxes, basically.

Q: If my letter isn't read on video, how will I know you got it?
A: I thank everyone who sent me something, regardless of whether it was shown on video or not, at the end of each mail video.

Q: Will you give out my personal information?
A: Everyone who sends in a letter or package will have their first name, city and state shown at the end of the video. If you include your YouTube channel in your letter, and your letter is read, it may also be shown on-screen. No last names or full addresses are released on video.

Q: Can I have something shipped to you (from Amazon, for example)?
A: Yes, but please include a gift message and let me know it's from you!

Q: Can I send you a monthly subscription box?
A: Yes, but please contact me ahead of time and let me know it's coming! I want to make sure I have someone to thank in the video. Also be aware that I only show the first month of a subscription box on AustinMail. Future boxes will either be opened on the vlog or off-camera.

Q: You know [person]! Can I send them a letter or package through you?
A: No. Please do not send me other people's mail. If they want to receive your mail, they will set up their own PO Box.

Q: What can I do to increase my odds of having my letter read on video?
A: Correct spelling, punctuation, grammar - all these things help! Also, if you send a package, an included letter will be read on video.

Q: Are there rules for letters?
A: No rules, but I kindly ask that you keep your letter to just a paragraph or two. Longer letters are fine, but I won't be able to read the entire thing on video.

Q: When do mail videos go up?
A: All mail is opened halfway into the following month. So January's mail is opened around mid-February and so forth.

Thanks for reading, and I hope to read your letters and see your art very soon!